1 - Should my baby's head come out of the hole in the Petit Coulou?
NO - Your baby is comfortably seated in the cover, creating his own warmth thanks to the igloo effect.
The opening allows air to circulate, and gives you the opportunity to see your child at all times.
2 - SHOULD I COVER THE OPENING OF THE PETIT COULU WITH A BLANKET?
NO - The opening allows air circulation.
3 - Is the car seat included with the cover?
NO - Petit Coulou does not sell any car seats. We only offer protective covers and many babies accessories.
4 - Do I need to put on my baby a hat, slippers, mittens and blanket with the winter cover?
The hat is strongly recommended, as 10% of body heat is lost through the head.
As for slippers, mittens and blankets, they are not mandatory, but they help your baby's comfort, especially during long stroller rides. Be careful with overheating, it can be just as harmful as cold.
5 - SHOULD I KEEP OR REMOVE THE PETIT COULOU COVER IN THE VEHICLE?
It is important to always open the Petit Coulou to prevent your child from getting too hot inside the car seat. Refer to the manufacturer's instructions.
6 - WHEN SHOULD I USE THE INSULATED BACKING?
We recommend the use of the insulating backing for outdoor walks in colder winter temperatures.
Consider your child’s metabolism and weather factors. Check his body temperature so he doesn’t get too hot.
7- CAN I USE THE REMOVABLE INSULATING BACKING WHEN BABY IS IN THE CAR?
Car seat manufacturers do not recommend the use of an insulated backing in the car. The insulated backing is designed to protect baby during long outdoor walks.
8- CAN I USE THE ATTACHMENT SYSTEM WITHOUT THE BASE OF THE SHELL? (by passing the seat belt over the shell)
Yes you can use the cover without the shell base in the car. You only have to lift the cover which has an elastic around it to be able to pass the belt. Then you just have to pull the cover back down around the shell. The belt does not prevent the closure and maintenance of the cover on the shell. You also have the option of completely detaching the cover and reattaching it afterwards or leaving it open for the journey if the temperature in the car is adequate.
9 - How were the temperature degrees established?
Our covers are subjected to thermal resistance tests in a laboratory recognized by Health Canada and the Consumer Product Safety Commission in the United States.
10 - Are Petit Coulou covers compatible with all car seats?
YES . As much the 10 kg / 22 lbs as the 14.5 kg / 32 lbs of all brands. See the instruction video.
11- ARE YOUR COVERS EQUIPPED WITH A FLAME RETARDER TREATMENT?
Our covers have no flame retardant treatment. They meet the Canadian flammability requirement for textile products.
12 - How to install my Petit Coulou cover?
You will find all installation instructions on the page features.
Some products also displaying an installation video.
13 - May I wash my cover?
YES , Wash in cold water on delicate cycle with regular detergent. Do not use fabric softener. Double rinse to ensure no soap remains. Hang to dry..
14 - Can I put the cover in the dryer?
YES , but be aware that the water repellent treatment is guaranteed for about twenty drying.
15 - WHICH PETIT COULOU SHOULD I BUY FOR A BABY BORN IN THE MONTH OF ...?
This table shows which car seat cover to use for which season. For your information to help you choose the right cover, car seats are generally used for more or less 9 months. This table is for information purposes only. Since the seasons are not the same from one year to the next, the seasons for each cover may be earlier or longer.
Note : Our 3-season stroller covers are suitable for your child, as soon as he or she can sit right up .
16 - Is the stroller included with the stroller cover?
NO - Petit Coulou does not sell any strollers. We only offer protective covers and many babies accessories.
17 - What is the difference between the mid-season and winter covers?
The mid-season cover has a single layer of insulation and keeps your baby warm up to temperatures of about 0°C.
The winter cover has two layers of insulation and keeps your baby warm up to temperatures of about -25°C.
If the winter coat you wear in freezing becomes too hot, so will the Petit Coulou Winter Cover. It would therefore be preferable to choose a mid-season cover.
18 - Does the mosquito net on the car seat or stroller cover protect my baby from UV rays?
NO , since the screen has small holes that let the sun’s rays through. The sun visor must be added to block UV rays.
19 - Are Petit Coulou covers compatible with 3-wheel strollers as well as 4-wheelers?
YES . The cover adjusts by using several elastics. See the instruction video.
20 - Until how old can my baby be in his Petit Coulou?
You may use your Petit Coulou as long as your child fits in his car seat. It all depends on your baby’s weight and height.
For more details, refer to your car seat manufacturer’s manual.
21- CAN I USE THE COVER ON A PRAM OR CARRYCOT?
It is not recommended to put the cover on the pram of the stroller. If you really want to use the product, know that it will have the same effect as a blanket. In this case, it will protect from the wind and retain some of the heat, provided you dress warmly in accordance with the outside temperature.
22- HOW DO I KNOW IF MY BABY IS WARM IN HIS COVER?
Note that each child has a different metabolism. Some are more cautious than others. The easiest way is to check the temperature behind your child's neck. If it is wet your baby is too hot. It is then necessary to see to reduce the temperature inside the cover. Either by removing the blanket, hat, mittens, ankle boots, lighter clothes or simply opening the cover slightly. You can wait a few minutes and recheck.
23- CAN I REPLACE THE INSULATED BACKING WITH A COVER?
It is not recommended to replace the insulating bottom with a blanket. As there are different models on the market (more or less hot) these have not been tested and we cannot guarantee energy efficiency. Also, it is more difficult to properly place the cover at the bottom of the seat since it does not have the openings to let the straps pass like our insulating bottom. In addition, the blanket may move, create clumps of tissue in some places and create discomfort.
24- WHAT IS THE RETURN / EXCHANGE POLICY?
For any manufacturing defect, you have 1 year to exchange your Petit Coulou with proof of purchase. For a refund, you have 14 days. To proceed, contact email@example.com. Regarding promotions, if you have made a purchase of a product X and it is on promotion within 24 hours of your purchase, you will be able to take advantage of it. After this deadline, you will not be able to take advantage of the promotion in question.