Privacy policies


At Petit Coulou, we attach great importance to respecting our customers. We are aware of your concerns about your privacy and the issues raised with respect to the flow of your personal information.

This Privacy Policy applies to information about you that we collect through our website to improve your shopping experience and to communicate with you about our products and services, contests and promotions..

Except as otherwise provided herein, we will not disclose, rent, sell or transfer to third parties any personal information about our customers without their prior consent.
However, we may use your personal information in the following circumstances:

• To process and fulfill your order, including sending you emails to confirm the status of your order, payment and shipping.

• To process returns or exchanges of goods.

• To manage contests, loyalty programs and other programs and promotions in which you participate.
• To improve your shopping experience.
To understand your tastes and purchasing history in order to develop offers and promotions for you.
• To inform us about your purchasing preferences.
• For internal business purposes, such as trend and statistical analysis, audit purposes, as well as to create new products, enhance our website, improve our services, identify needs and determine the effectiveness of our promotional campaigns.
• To protect the security and integrity of our website and our company.
• To prevent, detect and investigate suspicious, fraudulent or violating activities and transactions that violate our terms of use.
• To communicate with you and send you information by e-mail, mail, telephone, text message or other means about our products, services, contests and promotions, unless you have informed us that you do not wish to receive promotional communications, your transactions, changes to our terms and conditions and policies and/or for other administrative purposes.

Statutory obligations

We and our service providers will be required to disclose your personal information pursuant to a valid search warrant or investigation or order under the law or to respond to an investigative body in the event of a breach of contract or contravention of a law, or otherwise under applicable law, in order to: 1) to protect the legal rights, privacy and security of our company or our employees, agents and contractors; 2) to protect the safety of visitors to our website or other properties; 3) to protect against fraud or other illegal activity or to manage risks; (4) to respond to inquiries and other requests from governments or public authorities; (5) to enable us to exercise available remedies or limit damages that we may suffer; (6) to enforce our terms of use or those applicable to any contest, promotion or program; or (7) to comply with laws or legal proceedings.

Links to other websites

Our website may contain links to other websites that are not under the control of Petit Coulou. Petit Coulou is in no way responsible for the associated websites, their content and/or practices. Including a link to a third party site does not mean that we endorse the site in question. Links are provided solely for the convenience and information of our site users. We recommend that you review the privacy policy of each site you access through our website.

Limitation of liability

Petit Coulou cannot be held responsible for technical problems and price errors resulting from these technical problems. You acknowledge and agree that Petit Coulou shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages or any other damages whatsoever, including, but not limited to, damages related to loss of profits, goodwill, use of data or other intangible losses (even if we have been advised of the possibility of such damages) resulting from or resulting from (a) the use or inability to use the website, (b) the use or inability to use the content or any other item on the website or any website associated with the website, (c) the cost of purchasing replacement products or services resulting from products, data, information or services acquired or obtained, or messages received or transactions made on or through the website, (d) unauthorized access to or modification of your transmissions or data, (e) statements or conduct of third parties on the website or (f) any other matter relating to the website. in no event shall our total liability to you for any damages, losses and causes of action[whether in contract, tort (including, but not limited to, negligence) or otherwise] exceed the amount you have paid, if any, for your use of the website. if you are not satisfied with any part of the website or these terms of use, your sole and exclusive remedy is to stop visiting and using this website.