Shipping policy
📦 Shipping in Canada
Free Shipping
- Free shipping is available on all orders of CAD $75 or more before taxes and after applicable discounts, shipped within the following provinces: Quebec, Ontario, Alberta, British Columbia, Manitoba, Saskatchewan, New Brunswick, Nova Scotia, and Prince Edward Island.
- Some exclusions may apply for remote regions and provinces, including but not limited to Newfoundland and Labrador, Yukon, Nunavut, and the Northwest Territories.
Orders Under CAD $75
- For any order under CAD $75 before taxes, shipping fees will apply. Shipping fees vary by region. Please refer to the table below for details.
- All applicable shipping fees will be clearly displayed before final order confirmation.
| Region | Shipping Fee | Free Shipping | Express Shipping |
|---|---|---|---|
| Alberta | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| British Columbia | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Prince Edward Island | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Manitoba | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| New Brunswick | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Nova Scotia | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Nunavut | CAD $180 | Excluded | Not available |
| Ontario | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Quebec | CAD $12 | Offered on orders of CAD $75+* | CAD $40 |
| Saskatchewan | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Newfoundland and Labrador | CAD $20 | Excluded | Not available |
| Northwest Territories | CAD $190 | Excluded | Not available |
| Yukon | CAD $90 | Excluded | Not available |
* Before taxes and after applicable discounts.
⏱ Order Processing and Delivery Times
Order Processing
- Orders are generally processed within 24 business hours of receipt.
- Processing times may be extended during promotional periods or high-volume seasons.
Estimated Delivery Times (After Processing)
- Delivery times vary depending on your region and the shipping method selected:
Standard Shipping
⏳ 2 to 7 business days ‡
Express Shipping
⏳ 1 to 4 business days ‡
Additional fees apply.
‡ Delivery times are estimates only and are not guaranteed.
🇺🇸 Shipping to the United States
Currently, Petit Coulou does not ship to the United States.
🌍 International Shipping
We currently ship only within Canada.
Customers residing outside these countries may:
- Have their order shipped to an address located in Canada.
- Contact us if the billing address prevents order completion.
📞 Customer Service: 1-888-422-0277
We can also inform you about the possibility of ordering through a distributor in your country.
