Shipping policy
📦 Shipping in Canada
Free Shipping
- Free shipping is available on all orders of CAD $75 or more before taxes and after applicable discounts, shipped within the following provinces: Quebec, Ontario, Alberta, British Columbia, Manitoba, Saskatchewan, New Brunswick, Nova Scotia, and Prince Edward Island.
- Some exclusions may apply for remote regions and provinces, including but not limited to Newfoundland and Labrador, Yukon, Nunavut, and the Northwest Territories.
Orders Under CAD $75
- For any order under CAD $75 before taxes, shipping fees will apply. Shipping fees vary by region. Please refer to the table below for details.
- All applicable shipping fees will be clearly displayed before final order confirmation.
| Region | Shipping Fee | Free Shipping | Express Shipping |
|---|---|---|---|
| Alberta | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| British Columbia | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Prince Edward Island | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Manitoba | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| New Brunswick | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Nova Scotia | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Nunavut | CAD $180 | Excluded | Not available |
| Ontario | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Quebec | CAD $12 | Offered on orders of CAD $75+* | CAD $40 |
| Saskatchewan | CAD $15 | Offered on orders of CAD $75+* | CAD $40 |
| Newfoundland and Labrador | CAD $20 | Excluded | Not available |
| Northwest Territories | CAD $190 | Excluded | Not available |
| Yukon | CAD $90 | Excluded | Not available |
* Before taxes and after applicable discounts.
⏱ Order Processing and Delivery Times
Order Processing
- Orders are generally processed within 24 business hours of receipt.
- Processing times may be extended during promotional periods or high-volume seasons.
Estimated Delivery Times (After Processing)
- Delivery times vary depending on your region and the shipping method selected:
Standard Shipping
⏳ 2 to 7 business days ‡
Express Shipping
⏳ 1 to 4 business days ‡
Additional fees apply.
‡ Delivery times are estimates only and are not guaranteed.
🇺🇸 Shipping to the United States
A flat shipping fee of USD $12 applies to all orders shipped to Alaska and U.S. Armed Forces addresses (AFA).
For the rest of the United States, the shipping fee is USD $12, and free shipping is available on orders of USD $75 or more before taxes and after applicable discounts.
Some exclusions may apply for remote regions.
Please note that customs fees are calculated and collected at checkout, separately from shipping costs. These fees are payable only once, and no additional customs fees will be charged to you subsequently by the shipping company.
🌍 International Shipping
We currently ship only within Canada and the United States.
Customers residing outside these countries may:
- Have their order shipped to an address located in Canada or the United States.
- Contact us if the billing address prevents order completion.
📞 Customer Service: 1-888-422-0277
We can also inform you about the possibility of ordering through a distributor in your country.
